Privacy Policy

This Policy applies to all personal information collected by pinas 77 through any channel, including but not limited to the pinas 77 website, mobile applications, customer support interactions, promotional campaigns, and payment processing activities. It covers all registered members, prospective members, and visitors to the pinas 77 platform.

By registering an account on pinas 77, making a deposit, or otherwise using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the pinas 77 platform immediately.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and pinas 77.

pinas 77 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include:

pinas 77 does not collect sensitive personal information (as defined under RA 10173) beyond what is strictly required for KYC verification and regulatory compliance. We do not collect information about your race, religion, political affiliations, or health status unless directly relevant to a responsible gaming assessment you have voluntarily initiated.

pinas 77 collects personal data through the following methods:

• Direct Collection: Information you provide when registering an account, completing K YC verification, updating your profile, contacting support, or participating in promotions;
• Automated Collection: Technical and usage data collected automatically when you access the pinas 77 platform, including via cookies, web beacons, and server logs;
• Payment Providers: Transaction confirmation data received from GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors when you make deposits or withdrawals;
• Identity Verification Services: Data received from third-party KYC and identity verification providers used to validate government-issued IDs;
• Fraud Prevention Services: Risk signals and device fingerprint data from fraud detection partners used to protect the integrity of the platform;
• Publicly Available Sources: In limited circumstances, pinas 77 may verify information against publicly available Philippine government databases for compliance purposes.

pinas 77 uses your personal data only for legitimate, specified purposes. The primary purposes for which we process your data are:

• Account Management: Creating, maintaining, and securing your pinas 77 account, including password resets and account recovery;
• Service Delivery: Providing access to all pinas 77 games, features, and promotions you are eligible for;
• Identity & Age Verification: Confirming that you meet the 21+ age requirement and are eligible to use the platform under Philippine law;
• Payment Processing: Facilitating deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels;
• Regulatory Compliance: Meeting our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and RA 10173;
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, and other security threats;
• Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behavior and applying responsible gaming tools where appropriate;
• Customer Support: Responding to your inquiries, resolving disputes, and improving our support services;
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by law;
• Platform Improvement: Analyzing usage patterns to improve the pinas 77 platform, fix bugs, and develop new features.

Under the Philippine Data Privacy Act of 2012, pinas 77 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration, including account management, game access, and payment processing;
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AMLA obligations, and NPC directives;
• Legitimate Interests: Processing carried out for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and optional personalization features, where you have provided explicit, informed consent. You may withdraw this consent at any time.

pinas 77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers receive the minimum data necessary to process your transactions;
• KYC & Identity Verification Providers: Third-party identity verification services receive your ID documents and personal details solely for the purpose of verifying your identity and age;
• Fraud Prevention Partners: Risk and fraud detection services receive technical data (IP address, device fingerprint) to help protect the platform and its members;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies may receive your data where required by law or court order;
• IT & Infrastructure Providers: Cloud hosting, database, and cybersecurity service providers who process data on our behalf under strict data processing agreements;
• Professional Advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

pinas 77 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze usage patterns. The types of cookies we use are:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled;
• Functional Cookies: Remember your preferences such as language settings, game display options, and notification preferences to personalize your experience;
• Analytics Cookies: Collect anonymized data about how members use the pinas 77 platform, which pages are visited most, and where errors occur. This data helps us improve the platform;
• Security & Fraud Detection Cookies: Used to identify suspicious activity, detect bot traffic, and protect the integrity of the platform and its members.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the pinas 77 platform. Strictly necessary cookies cannot be disabled as they are essential for platform security and operation.

pinas 77 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are:

Upon expiry of the applicable retention period, pinas 77 will securely delete or anonymize your personal data in accordance with NPC-approved data disposal procedures.

pinas 77 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the pinas 77 platform is encrypted using 256-bit SSL/TLS protocols;
• Encryption at Rest: Sensitive personal data stored in our databases is encrypted at rest using AES-256 encryption;
• Access Controls: Strict role-based access controls ensure that only authorized pinas 77 personnel can access member data, and only to the extent necessary for their role;
• Two-Factor Authentication: Available for all member accounts and mandatory for administrative access to pinas 77 systems;
• Regular Security Audits: pinas 77 conducts regular penetration testing and security audits by independent cybersecurity firms;
• Incident Response: A documented data breach response plan is in place. In the event of a personal data breach that poses a risk to your rights, pinas 77 will notify the NPC within 72 hours and affected members without undue delay, as required by RA 10173.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pinas 77:

• Right to Be Informed: The right to know what personal data pinas 77 collects about you, how it is used, and with whom it is shared — as described in this Policy;
• Right of Access: The right to request a copy of the personal data pinas 77 holds about you, along with information about how it is processed;
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. pinas 77 will respond to all verified data rights requests within 30 calendar days of receipt, as required by RA 10173.

If pinas 77 discovers or is notified that personal data has been collected from an individual under 21 years of age, we will immediately suspend the associated account, delete all personal data collected from that individual, and report the matter to PAGCOR as required. If you are a parent or guardian and believe your child has registered on pinas 77, please contact our support team immediately so we can take appropriate action.

pinas 77 primarily stores and processes member data within the Philippines. In limited circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines — for example, where cloud infrastructure or fraud detection services operate internationally.

Any cross-border transfer of personal data by pinas 77 is conducted in compliance with Section 21 of RA 10173 and the NPC's rules on cross-border data transfers. Specifically, pinas 77 ensures that:

• The recipient country provides an adequate level of data protection, or
• Appropriate contractual safeguards (such as NPC-approved standard contractual clauses) are in place with the receiving entity, or
• The transfer is necessary for the performance of a contract with you (e.g., processing an international payment).

pinas 77 will not transfer your personal data to jurisdictions that do not provide adequate data protection without your explicit consent, except where required by Philippine law.

The pinas 77 platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the pinas 77 platform and does not cover the privacy practices of any third-party websites or services. pinas 77 is not responsible for the content, privacy policies, or data practices of any third-party sites. We encourage you to review the privacy policy of any third-party site you visit.

pinas 77 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable Philippine law, NPC guidance, or PAGCOR regulatory requirements. When material changes are made to this Policy, pinas 77 will notify registered members via email and/or a prominent notice on the platform at least 15 days before the changes take effect.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the pinas 77 platform following the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must cease using the platform and may request account closure by contacting our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by pinas 77, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.